Terms and Disclaimers

No Medical Advice

The information posted here by DermaSweep should not be considered medical advice, and is not intended to replace a consultation with a qualified professional.

Medical Disclaimer

Results of DermaSweep’s microdermabrasion system may vary. Length of treatment and number of treatments may vary depending on skin types. You should consult with a licensed provider before use of these systems and products regarding a treatment plan and result expectations.

DermaSweep’s microdermabrasion systems and products are not intended to diagnose, treat, cure, or prevent any disease.

DermaSweep’s microdermabrasion systems are not intended for use with elderly or fragile skin. Individuals with the following conditions should not use DermaSweep’s microdermabrasion systems: uncontrolled diabetes, eczema, dermatitis, skin cancers or any skin growths, keloid scars, viral lesions, herpes simplex (active), vascular lesions, taking oral blood thinners, tattoos (not effective), pregnant women or anyone with a compromised immune system. Anyone with any kind of an active skin infection such as cold sores, warts or cystic acne should not have microdermabrasion done. Anyone who has used Accutane in the past should be off the medication for 6 to 24 months before having microdermabrasion.

The statements in this website regarding DermaSweep’s systems and products have not been evaluated by the United State Food and Drug Administration (FDA).

The information on this website is for general informational purposes only. It is not a substitute for medical evaluation. If you have a medical concern, please consult with your physician.

Copyright and Trademark

The copyright in all material provided on this website is held by CosMedic R&D Inc. (DermaSweep). Any unauthorized use of any material contained on this website may violate copyright laws, trademark laws, the laws of privacy and publicity, and communications regulations and statutes. None of the material on this website may be copied, reproduced, distributed, republished, downloaded, displayed, posted or transmitted in any form or by any means, including, but not limited to, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of DermaSweep.

The following terms and conditions apply to all sales orders:

Use of Loaner Systems/Loaner Policy/System Purchase Cancellation Policy

For anyone who has been provided a loaner system during repairs of a system your own or if you purchased a Dermasweep System 2.0 and have been provided with a System 1.0 device on loan, by taking possession of the equipment (“Loaner System”) you agree to all the terms and conditions listed below:

You acknowledge receipt of the Loaner System listed below which at Dermasweep’s discretion may be new or refurbished, and agree to return it to Dermasweep no more than five (5) days from the date Dermasweep delivers your new or repaired system or (10) days in the event you cancel the purchase/delivery of a system 2 where you took initial delivery of a system 1 loaner device. Failure to return the loaner system to us timely will result in continued use fees accruing until its return. If a system is not returned after requesting a refund then any refund discounts and credits may be void after 30 days. 

From the date on which you receive the Loaner System through the Return Date, title to the Loaner System shall at all times remain vested in Dermasweep.

You must take reasonable and prudent precautions to protect the Loaner System against damage, loss, or abuse while it is in Your care, custody, and control. If the Loaner System is lost, stolen or damaged, You must notify Dermasweep immediately. You are not permitted to repair or alter any System 2.0 or Loaner System. You may be held responsible for repair or replacement costs if the Loaner System is lost, damaged, or stolen while on loan.

In the event of a Loaner System provided during repairs, The Loaner System is offered to you while your Customer System is serviced by Dermasweep. Dermasweep will return the Customer System to you after service has been completed, the Loaner System has been returned and all outstanding payments are settled.

In the event of a Loaner System provided while waiting for delivery and installation of System 2.0, the loaner system provided will be available for your use until delivery/training is provided on the system 2.0. Any repairs necessary on the loaner system will be treated just as any device with full warranty for the duration of the loan.

We provided system 1.0 loaner systems for our system 2.0 customers for use in your practice so that you could begin to immediately earn income on a Dermasweep system and get familiar with our treatment infusion products and technique ahead of the availability of your system 2.0.

We do understand the delay of system purchases due to Covid-19 impacting manufacturing and supply chains is frustrating. While we regret the inconvenience of system delay deliveries, the Force Majeure event known as Covid 19 is beyond our control and we’ll be doing our best to get back into production and deliver units at our earliest availability. That timeline remains a moving target due to supply chain delays and the status of our ability to open in our home state.

In the event that you decide to cancel your system 2.0 purchase you may apply any down payment made on the System 2.0 toward the purchase of the loaner system 1.0 provided and continue to use that system in your practice receiving a 25% discount on all future consumable purchases for the life of that system 1.0 device. 

Should you decide to go ahead with a full system 2.0 purchase cancellation, any/all cancelled system purchases are subject to our system cancellation policy.  

Accordingly, be advised that in the event of a system 2.0 purchase cancellation, per our cancellation policy, if you have been provided with a  system 1.0 device for use in your practice then you are responsible for the cost of any consumables used and the monthly use of the device will be charged against the purchase price or down payment of the system at a rate of $500/month use fee plus a 20% cancellation processing fee . Additionally if you have been supplied product initially at no charge we do charge for the consumables in the event of a full system 2.0 cancellation. However, if you return unused/unopened consumable product with a minimum of 6 months left before the expiration date we will not charge you for that product, provided its returned undamaged. (Update: As of 11/19- Due to Covid concerns we have suspended all consumable returns for the foreseeable future). Further in the event of cancellation of a system 2 where a system 1 loaner device was received, should the loaner system not be returned to Dermasweep as agreed, any refund, in whole or in part may be forfeited and any previous discounts may be voided. 

Please also be advised due to Covid-19 closures we may not be able to process any refunds on systems until we have been able to fully reopen for 90-150 days of a sustained reopening. (Update: As of 11/19- Due to Covid surges across the country and affecting us with closures in California, we are unable to process refunds until we are able to return to full operational status date tbd).

Also please note, in the event of cancellation, customer is responsible for the cost of return shipping. Return items should be professionally packed for shipment so all items are returned in the same condition in which they were received. If any items are returned damaged then the cost for repairs will be deducted against any refund.

Return items must be shipped to us at our Camarillo office address which can be found on our website contact page or here:

DermaSweep
803 Camarillo Springs Rd, Ste B
Camarillo, CA 93012

To clarify, we will not charge anyone who purchased a system 2.0 device and awaiting its delivery, were provided with the use of a loaner system 1.0 device except in the event of a system 2.0 purchase cancellation.

Again, for those of you who have received a loaner device and choose to wait for the delivery of the system 2.0 once manufacturing is able to resume, you will not be charged for loaner device use.

You must take reasonable and prudent precautions to protect the Loaner System against damage, loss, or abuse while in your care, custody, and control.  If the Loaner System is lost, stolen or damaged, you must notify Dermasweep immediately.  Only Dermasweep may service the Loaner System.  You may be held responsible for repair or replacement costs if the Loaner System is lost, damaged, or stolen while on loan.

Permitted Use-  The Loaner System is to be used solely by you and your designated, trained employees.  You must not use the Loaner System for any unlawful /unauthorized purpose.  

To the fullest extent permitted by law, Dermasweep will not be liable for any consequential, incidental, indirect or direct damages arising out of these terms or the use of the Loaner System.

Due to Covid 19 concerns, no consumables are currently eligible for returns or exchanges.

For purchases of a system 1 or system 2.0 not involving a loaner system the 20% cancellation policy applies and returns/refunds are discretionary.  

No refunds are provided until merchandise is returned.

Force Majeure

All sales are subject to Force Majeure protection. No Party shall be deemed in default of this Agreement or, unless otherwise expressly provided therein, any Ancillary Agreement for any delay or failure to fulfill any obligation (other than a payment obligation) hereunder or thereunder so long as and to the extent to which any delay or failure in the fulfillment of such obligation is prevented, frustrated, hindered or delayed as a consequence of circumstances of Force Majeure. Again except with respect to payment obligations under this Agreement, no party shall be liable for, nor shall such party be considered in breach of this Agreement due to, any failure to perform its obligations under this Agreement as a result of a cause beyond its control, including any act of God or a public enemy or terrorist, act of any military, civil or regulatory authority, change in any law or regulation, fire, flood, earthquake, pandemic, storm or other like event, disruption or outage of communications, power or other utility, labor problem, unavailability of supplies, state or national emergency, or any other cause, whether similar or dissimilar to any of the foregoing, which could not have been prevented by such party with reasonable care (each, a “Force Majeure Event”). In the event of any such excused delay, the time for performance of such obligations (other than a payment obligation) shall be extended for a period equal to the time lost by reason of the delay. A Party claiming the benefit of this provision shall, as soon as reasonably practicable after the occurrence of any such event, (a) provide written notice to the other Party of the nature and extent of any such Force Majeure condition; and (b) use commercially reasonable efforts to remove any such causes and resume performance under this Agreement and the Ancillary Agreements, as applicable, as soon as reasonably practicable.

Non-Discrimination Policy

Dermasweep does not and shall not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operations. These activities include, but are not limited to, hiring and firing of staff, selection of volunteers and vendors, and provision of services. We are committed to providing an inclusive and welcoming environment for all members of our staff, clients, volunteers, subcontractors, vendors, and clients.

Dermasweep is an equal opportunity employer. We will not discriminate and will take affirmative action measures to ensure against discrimination in employment, recruitment, advertisements for employment, compensation, termination, upgrading, promotions, and other conditions of employment against any employee or job applicant on the bases of race, color, gender, national origin, age, religion, creed, disability, veteran’s status, sexual orientation, gender identity or gender expression. 

Termination

Dermasweep reserves the right to temporarily suspend or terminate entirely support, sales, and service if :

  1. Our terms of the Terms and Conditions are violated
  2. For Nonpayment of Past Due Balances should adequate arrangements fail to be made to bring accounts current.
  3. For any conduct that involves the use of abusive, derogatory, insulting, threatening, vulgar or similarly unreasonable language or behavior directed at any of Dermasweep employee, or its representatives. In the event of such behavior refunds or returns may be forfeited.
  4. For any actions or threats in regard to religion, sexual orientation, race, gender, age, creed, or disability.
  5. For any threats of harm or retaliation against the company, its representatives, and its products including threats to harm our reputation or business interests.
  6. Dermasweep reserves the right to terminate support, sales, and service for any reason at the discretion of the business.

Privacy Statement

At DermaSweep, your right to privacy and data security is a primary concern. DermaSweep respects your privacy. That’s why,when you visit www.dermasweep.com, any information you provide will be kept strictly confidential. We strive to protect the security of your personal data by use of appropriate measures and processes. At any time you may contact DermaSweep with any privacy questions or concerns you may have. You also may ask at any time to see the personal data you have given us and request correction or deletion.

How is information collected, used, and disclosed?

We do not collect personal information—including your e-mail address—unless we first ask you for it. We may request that you voluntarily supply us with information, including your e-mail address, street address, telephone number or other information so that we may enhance your website visit, enable your purchases or respond to your requests. Whether you provide any information is entirely up to you. If you have voluntarily provided information, you consented to the collection and use of your personally identifiable information as described in this Privacy Statement.

DermaSweep will not disclose your personal information.We do not sell or rent personal information (such as name, address and phone number) collected through this website to anyone. DermaSweep may disclose information in special cases when we have a good faith belief that such action is necessary to: (a) conform to legal requirements or comply with legal process; (b) protect and defend our rights or property; (c) enforce the Website Terms of Use; or (d) act to protect the interests of our users or others.

Website Statistics – DermaSweep may gather aggregate statistics about visitors to our website, such as volume, traffic patterns, and related website information, but these statistics will include no personally identifiable information.

DermaSweep’s website, like many other commercial websites, may utilize a standard technology called “cookies” to collect information about how our website is used.

These cookies are designed to help save and remember any preferences that may have been set while the user was browsing the website. Cookies are small strings of text that websites can send to your browser. Cookies cannot retrieve any other data from your hard drive or obtain your e-mail address. If you are simply browsing the DermaSweep website, a cookie may be used to identify your browser as one that has visited the website before.

We may also make use of memory-based cookies in support of authenticating the user of DermaSweep web applications. Similarly, if you are a registered user of a website providing service to DermaSweep clients (and have a user ID and password), we may use cookies so that we can provide personalized information based on preferences you have indicated while using the website. Although you have the ability to modify your browser to either accept all cookies, notify you when a cookie is sent, or reject all cookies, it may not be possible to utilize DermaSweep services which require registration if you reject cookies.

You can opt-out of DermaSweep’s marketing list at any time

If you have voluntarily provided personal information, we may, from time to time, send you mail or email regarding our solutions and services. If you do not want to be included on DermaSweep’s marketing list, simply tell us when you give us your personal information.

How do we protect your information?

We exercise great care to protect your personal information. This includes, among other things, using industry standard techniques such as firewalls, encryption, intrusion detection and website monitoring. However, the security of information transmitted through the Internet can never be guaranteed. DermaSweep is not responsible for any interception or interruption of any communications through the Internet or for changes to or losses of data.

User is responsible for maintaining the security of any password and user ID involved in obtaining authenticated access to secure areas of the DermaSweep website.

Laws and Regulations

Access to and use of this website is subject to all applicable international, federal, state, and local laws and regulations. User agrees not to use the website in any way, which violates such laws or regulations.

Limitation of Liability

Under no circumstances shall DermaSweep be liable for any damages suffered by you (the guest), including any incidental, special or consequential damages (including, without limitation, any lost profits or damages for business interruption, loss of information, programs or other data) that result from access to, use of, or inability to use this website or due to any breach of security associated with the transmission of information through the internet, even if DermaSweep was advised of the possibility of such damages.

No Warranties

Information and documents provided on this website are provided “as is” without warranty of any kind, either express or implied, including without limitation warranties of merchantability, fitness or a particular purpose, and non-infringement. DermaSweep uses reasonable efforts to include accurate and up-to-date information on this website; it does not; however, make any warranties or representations as to its accuracy or completeness. DermaSweep periodically adds, changes, improves, or updates the information and documents on this website without notice. DermaSweep assumes no liability or responsibility for any errors or omissions in the content of this website. You use this website at your own risk.

Disclaimer of Warranties

You understand that we cannot and do not guarantee or warrant that files available for downloading from the internet or the Website will be free of viruses or other destructive code. You are responsible for implementing sufficient procedures and checkpoints to satisfy your particular requirements for anti- virus protection and accuracy of data input and output, and for maintaining a means external to our site for any reconstruction of any lost data. TO THE FULLEST EXTENT PROVIDED BY LAW, WE WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE CAUSED BY A DISTRIBUTED DENIAL-OF-SERVICE ATTACK, VIRUSES, OR OTHER TECHNOLOGICALLY HARMFUL MATERIAL THAT MAY INFECT YOUR COMPUTER EQUIPMENT, COMPUTER PROGRAMS, DATA, OR OTHER PROPRIETARY MATERIAL DUE TO YOUR USE OF THE WEBSITE OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE OR TO YOUR DOWNLOADING OF ANY MATERIAL POSTED ON IT, OR ON ANY WEBSITE LINKED TO IT.

YOUR USE OF THE WEBSITE, ITS CONTENT, AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE IS AT YOUR OWN RISK. THE WEBSITE, ITS CONTENT, AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. NEITHER THE COMPANY NOR ANY PERSON ASSOCIATED WITH THE COMPANY MAKES ANY WARRANTY OR REPRESENTATION WITH RESPECT TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY, OR AVAILABILITY OF THE WEBSITE. WITHOUT LIMITING THE FOREGOING, NEITHER THE COMPANY NOR ANYONE ASSOCIATED WITH THE COMPANY REPRESENTS OR WARRANTS THAT THE WEBSITE, ITS CONTENT, OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE WILL BE ACCURATE, RELIABLE, ERROR-FREE, OR UNINTERRUPTED, THAT DEFECTS WILL BE CORRECTED, THAT OUR SITE OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS, OR THAT THE WEBSITE OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE WILL OTHERWISE MEET YOUR NEEDS OR EXPECTATIONS.

TO THE FULLEST EXTENT PROVIDED BY LAW, THE COMPANY HEREBY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT, AND FITNESS FOR PARTICULAR PURPOSE.

THE FOREGOING DOES NOT AFFECT ANY WARRANTIES THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

Indemnification

You agree to defend, indemnify, and hold harmless the Company, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys’ fees) arising out of or relating to your violation of these Terms of Use or your use of the Website and any use of the Website’s content, services, and products other than as expressly authorized in these Terms of Use, or your use of any information obtained from the Website.

Governing Law and Jurisdiction

All matters relating to the Website and these Terms of Use, and any dispute or claim arising therefrom or related thereto (in each case, including non-contractual disputes or claims), shall be governed by and construed in accordance with the internal laws of the State of California without giving effect to any choice or conflict of law provision or rule (whether of the State of California or any other jurisdiction).

Any legal suit, action, or proceeding arising out of, or related to, these Terms of Use or the Website shall be instituted exclusively in the federal courts of the United States or the courts of the State of California, County of Los Angeles. You waive any and all objections to the exercise of jurisdiction over you by such courts and to venue in such courts.

Waiver and Severability

No waiver by the Company of any term or condition set out in these Terms of Use shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of the Company to assert a right or provision under these Terms of Use shall not constitute a waiver of such right or provision.

If any provision of these Terms of Use is held by a court or other tribunal of competent jurisdiction to be invalid, illegal, or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of the Terms of Use will continue in full force and effect.

Entire Agreement

These Terms constitute the sole and entire agreement between you and DermaSweep regarding the Website and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, regarding the Website.

Access to Password Protected/Secure Areas

Access to and use of password protected and/or secure area of the website is restricted to authorized users only. Unauthorized access to such areas is prohibited and may lead to criminal prosecution.

Third Party Information

While DermaSweep makes every effort to insure the accuracy of all information on the Site, DermaSweep makes no warranty as to the accuracy of any such information.

Links to Third Party Sites

This website may contain links that will let you access other Web websites that are not under the control of DermaSweep. The links are only provided as a convenience and DermaSweep does not endorse any of these websites. DermaSweep assumes no responsibility or liability for any material that may accessed on other Web websites reached through his website, nor does DermaSweep make any representation regarding the quality of any product or service contained at any such website.

Links from Third Party websites

DermaSweep prohibits unauthorized links to the website and the framing of any information contained on the website or any portion of the website. DermaSweep reserves the right to disable any unauthorized links or frames. DermaSweep has no responsibility or liability for any material on other Web websites that may contain links to this website.

If you have questions or concerns regarding this privacy statement, you should contact us at customerservice@dermasweep.com

We may, at any time, and at our sole discretion, modify these Terms and Conditions of Use, including our Privacy Policy, with or without notice to the User. Any such modification will be effective immediately upon public posting. Your continued use of our Service and this Site following any such modification constitutes your acceptance of these modified Terms.

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